Terms and conditions
Last updated 17 October 2026
Please read these terms before booking. They set out what we do, what our suppliers do, and what happens if plans change.
1. About these terms
These terms apply to enquiries, bookings and services arranged by Abtech Tourism Limited (“Abtech”, “we”, “us”). By making a booking with us, you accept them on behalf of everyone travelling in your party.
2. Our role
We act as a travel agent. Flights, hotels, tours, transfers, car hire and insurance are provided by third-party suppliers. Each booking is also subject to that supplier’s own terms and conditions, which we will point you to when we quote.
3. Quotes and prices
Prices on this website are guides, shown in Naira, and marked “from”. They depend on dates, availability and exchange rates, and are confirmed only when we send you a written quote.
Supplier prices can change until a booking is paid for and confirmed. If a price changes before then, we will tell you before going ahead.
4. Bookings and payment
A booking is confirmed only when we have received payment and sent you a written confirmation. Some packages can be paid with a deposit and a balance; the quote will say what is due and when. If the balance is not paid on time, the booking may be cancelled under the cancellation terms below.
Card payments are processed by Paystack or Flutterwave. We do not see or store your card details.
5. Changes and cancellations
Every booking carries the cancellation and change rules of the supplier who provides it — for example an airline’s fare rules or a hotel’s cancellation policy. We tell you what these are before you pay.
If you cancel or change a booking, the supplier’s charges apply, together with any service fee stated on your quote. Refunds are paid once we have received the money back from the supplier.
If a supplier cancels or materially changes your booking, we will tell you as soon as we know and help you with alternatives or a refund under that supplier’s rules.
How to request a change, name correction, cancellation or refund is explained in booking help and policies.
6. Passports, visas and health
You are responsible for holding a valid passport, the right visas and any required vaccinations for your trip. Many countries require passports valid for at least six months beyond your travel dates.
Where we help with a visa application, we prepare and check your documents carefully, but the decision belongs to the embassy or immigration authority. Visa fees and our service fees are not refunded if a visa is refused.
7. Travel insurance
We strongly recommend travel insurance covering cancellation, medical costs and lost belongings. Some visas require it.
8. Our responsibility
We take reasonable care in arranging your travel. We are not responsible for delays, cancellations, losses or injuries caused by suppliers, or by events outside our control such as severe weather, strikes, government action or public health emergencies. Nothing in these terms limits any liability that cannot be limited under Nigerian law.
9. Complaints
If something goes wrong, tell us as soon as possible — while you are still travelling if you can — so we can try to put it right. You can reach us through our contact page or at info@abtechtourism.com.
10. Your data
How we handle your personal data is set out in our privacy policy.
11. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria.
